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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Norton named technical support scams as the top phishing threat to consumers in October 2021, having blocked over 12.3 million tech support scam URLs between July and September 2021. Response. Legal action has been taken against some companies carrying out technical support scams.
Technical writer. A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers research and create information through a variety of delivery media (electronic, printed ...
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Some support technicians refer to it as "biological interface error". The networking administrators' version is referring to the cause of a problem as a " layer 8 issue", referring to the "user" or "political" layer on top of the seven-layer OSI model of computer networking.
An end-of-life product ( EOL product) is a product at the end of the product lifecycle which prevents users from receiving updates, indicating that the product is at the end of its useful life (from the vendor's point of view). At this stage, a vendor stops the marketing, selling, or provisioning of parts, services, or software updates for the ...
Thesaurus. A thesaurus ( pl.: thesauri or thesauruses ), sometimes called a synonym dictionary or dictionary of synonyms, is a reference work which arranges words by their meanings (or in simpler terms, a book where you can find different words with same meanings to other words), [1] [2] sometimes as a hierarchy of broader and narrower terms ...
Also simply application or app. Computer software designed to perform a group of coordinated functions, tasks, or activities for the benefit of the user. Common examples of applications include word processors, spreadsheets, accounting applications, web browsers, media players, aeronautical flight simulators, console games, and photo editors. This contrasts with system software, which is ...