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International English Language Testing System (IELTS / ˈ aɪ. ɛ l t s /) is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP and Cambridge English, and was established in 1989. IELTS is one of the major English-language tests in the ...
Teaching English as a second ( TESL) or foreign language ( TEFL) and teaching English to speakers of other languages ( TESOL) are terms that refer to teaching English to students whose first language is not English. The terms TEFL, TESL, and TESOL distinguish between a class's location and student population, [1] and have become problematic due ...
English for specific purposes. English for specific purposes ( ESP) is a subset of English as a second or foreign language. It usually refers to teaching the English language to university students or people already in employment, with reference to the particular vocabulary and skills they need. As with any language taught for specific purposes ...
Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
English language teaching (ELT) is a widely used teacher-centered term, as in the English language teaching divisions of large publishing houses, ELT training, etc. Teaching English as a second language (TESL), teaching English to speakers of other languages (TESOL), and teaching English as a foreign language (TEFL) are also used. [citation needed]
The United States has been assigned all call signs with the prefixes K, N, and W, as well as AAA–ALZ. Allocating call signs within these groups is the responsibility of the National Telecommunications and Information Administration (almost all government stations) or the Federal Communications Commission (all other stations), and they subdivide the radio call signs into the following groups:
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
At the call center the MPI slowly improves. He recognizes a leader in an employee Asha (Ayesha Dharker) and offers her the job of assisting Puro when Todd leaves. Todd tries to improve the workplace experience for the employees; when they tell him they would like some of the products they are selling, he decides to implement a rewards program ...
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