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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Learn about the history, types and features of CRM systems, which are used to manage interactions with customers across different channels and platforms. Find out how CRM can help businesses improve customer satisfaction, loyalty and sales growth.

4. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   Learn about the activities, processes, tools and frameworks of IT service management (ITSM), a discipline that aligns IT services with business needs. Compare and contrast different ITSM standards and approaches, such as ITIL, COBIT, ISO/IEC 20000 and more.

5. Supervisor - Wikipedia

   en.wikipedia.org/wiki/Supervisor

   A supervisor is a lower-level management position that oversees workers or a workplace, and has authority to give instructions, assign tasks, train and discipline subordinates. Learn about the origin, functions, types and variations of supervisors in different contexts, such as academia, sports and glassblowing.

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company to its customers. Learn about different types of customer service, such as in-person, online, automated, and AI-based, and how to measure customer satisfaction and loyalty.

7. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   A customer engineer is a worker who provides service to customers who have signed a contract with the company. Learn about the origin, role and examples of customer engineers in different industries such as IBM, NCR and telecommunications.