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2. AOL Mail for Verizon Customers - AOL Help

   help.aol.com/products/aol-mail-verizon

   If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024

3. Why am I asked to verify my account after signing in?

   help.aol.com/articles/why-am-i-asked-to-verify...

   Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

4. Create and manage 3rd-party app passwords - AOL Help

   help.aol.com/articles/Create-and-manage-app-password

   To access your AOL Mail account on these apps, you'll need to generate and use an app password. An app password is a randomly generated code that gives a non-AOL app permission to access your AOL account. You'll only need to provide this code once to sign in to your 3rd party email app.

5. Recover a forgotten username - AOL Help

   help.aol.com/articles/recover-a-forgotten-username

   If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.

6. Recognize a hacked AOL Mail account

   help.aol.com/.../recognize-a-hacked-aol-mail-account

   Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

7. Reasons AOL deactivates or deletes an account

   help.aol.com/articles/reasons-aol-deactivates-or...

   Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.

8. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

9. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Check to see if your account been deactivated for inactivity. If you haven't signed in to your account in a while, it could be in the process of being deactivated for inactivity. If that happens, depending on the amount of time you've been inactive, you may lose some emails during the deletion process.