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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result ( STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [citation needed] Situation: The interviewer wants you to present a recent challenging situation in which you found yourself.

  4. ELIZA - Wikipedia

    en.wikipedia.org/wiki/ELIZA

    A conversation with Eliza. ELIZA is an early natural language processing computer program developed from 1964 to 1967 at MIT by Joseph Weizenbaum. Created to explore communication between humans and machines, ELIZA simulated conversation by using a pattern matching and substitution methodology that gave users an illusion of understanding on the part of the program, but had no representation ...

  5. Technical writer - Wikipedia

    en.wikipedia.org/wiki/Technical_writer

    A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers research and create information through a variety of delivery media (electronic, printed, audio-visual, and ...

  6. Coding interview - Wikipedia

    en.wikipedia.org/wiki/Coding_interview

    A coding interview, technical interview, programming interview or Microsoft interview is a technical problem-based job interview technique to assess applicants for a computer programming or software development position. Modern coding interview techniques were pioneered by Microsoft during the 1990s [1] and adopted by other large technology ...

  7. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    Typically an application analyst will be responsible for supporting bespoke (i.e. custom) applications programmed with a variety of programming languages and using a variety of database systems, middleware systems and the like. It is a form of 3rd level technical support/help desk. The role may or may not involve some customer contact but most ...

  8. Learn more info about AOL 24x7 Live Support - AOL Help

    help.aol.com/articles/aol-24x7-live-support-faqs

    AOL 24x7 Live Support covers technical issues related to your AOL service, including AOL Mail, AOL Desktop and AOL membership benefit activation. With AOL 24x7 Live Support you get access to our AOL experts anytime you need them - by phone or chat. AOL 24x7 Live Support does not require activation, once you purchased AOL 24x7 Live Support for a ...

  9. Technical analysis - Wikipedia

    en.wikipedia.org/wiki/Technical_analysis

    v. t. e. In finance, technical analysis is an analysis methodology for analysing and forecasting the direction of prices through the study of past market data, primarily price and volume. [1] As a type of active management, it stands in contradiction to much of modern portfolio theory.

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