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2. SMART criteria - Wikipedia

   en.wikipedia.org/wiki/SMART_criteria

   SMART criteria. S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

3. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

4. Performance report - Wikipedia

   en.wikipedia.org/wiki/Performance_report

   Performance report. A performance report is a report on the performance of something. [1] They are routinely produced by government bodies which, being financed by public money, are required to show that the money was spent efficiently and usefully. [2] Such reports will contain performance indicators which measure the achievements of the ...

5. Responsibility assignment matrix - Wikipedia

   en.wikipedia.org/wiki/Responsibility_assignment...

   Responsibility assignment matrix. In business and project management, a responsibility assignment matrix [1] ( RAM ), also known as RACI matrix [2] ( / ˈreɪsi /) or linear responsibility chart [3] ( LRC ), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

6. Statement of work - Wikipedia

   en.wikipedia.org/wiki/Statement_of_work

   A statement of work ( SOW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement. [1] : 426 It defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The SOW typically also includes detailed requirements and ...

7. AOL Mail for Verizon Customers - AOL Help

   help.aol.com/products/aol-mail-verizon

   Learn how to update your settings to make AOL Mail look and feel exactly how you need it. Netscape Internet Service (ISP) · Jan 30, 2024. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

8. Letter of recommendation - Wikipedia

   en.wikipedia.org/wiki/Letter_of_recommendation

   Letter of recommendation. A letter of recommendation or recommendation letter, also known as a letter of reference, reference letter, or simply reference, is a document in which the writer assesses the qualities, characteristics, and capabilities of the person being recommended in terms of that individual's ability to perform a particular task ...

9. Office administration - Wikipedia

   en.wikipedia.org/wiki/Office_administration

   Office administration (shortened as Office Ad and abbreviated as OA) is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is ...