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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

  3. Telephone numbers in China - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_China

    China's mobile telephone numbers were changed from ten digits to eleven digits, with 0 added after 13x, and thus the HLR code became four-digit long to expand the capacity of the seriously fully crowded numbering plan. In 2006, 15x numbers were introduced. In late 2008, 18x and 14x (for data plans or IoT) were introduced.

  4. Frontier Airlines - Wikipedia

    en.wikipedia.org/wiki/Frontier_Airlines

    Frontier was the first operator of the A318. Frontier took delivery of its first Airbus aircraft (an A319) in 2001 and simultaneously launched with it DirecTV in-flight television along with a new company livery. Frontier Airlines was the launch customer of the Airbus A318 in 2003. [24]

  5. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Netscape Internet Service (ISP) ยท Jan 30, 2024. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  7. 311 (telephone number) - Wikipedia

    en.wikipedia.org/wiki/311_(telephone_number)

    History. The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.

  8. Department of Customer Service (New South Wales) - Wikipedia

    en.wikipedia.org/wiki/Department_of_Customer...

    The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New ...

  9. Toll-free telephone number - Wikipedia

    en.wikipedia.org/wiki/Toll-free_telephone_number

    A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.