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2. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

4. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

5. Customer satisfaction at online banks drops, but still higher ...

   www.aol.com/finance/customer-satisfaction-online...

   Customer service satisfaction has decreased at online-only direct banks this past year, but remain higher than at brick-and-mortar banks, according to the latest J.D. Power U.S. Direct Banking ...

6. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

7. Everyone’s a Karen these days: Frustrated by inflation and a ...

   www.aol.com/finance/everyone-karen-days...

   Keeping the customer satisfied is an increasingly difficult task. Service jobs were never a walk in the park, but they’ve since morphed into roles that even Simon and Garfunkel in 80s staches ...