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2. Best Buy lays off some Geek Squad, phone support ... - AOL

   www.aol.com/news/best-buy-lays-off-geek...

   Nick Williams, Star Tribune. April 10, 2024 at 3:57 PM. Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week ...

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4. Geek Squad - Wikipedia

   en.wikipedia.org/wiki/Geek_Squad

   In 2008, Best Buy partnered with online tech support provider SupportSpace to offer remote Virtual Agent services to its clients. SupportSpace was founded in 2006 and provided immediate online tech support services. On July 15, 2013, all Geek Squad business was transferred away from SupportSpace and moved in-house to Geek Squad agents.

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