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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
The Inbox style setting changes how your messages appear in AOL Mail. This setting is enabled at an account level, which means your preferences will carry over to the desktop site, the mobile site, and the AOL app. The Unified Inbox displays all your emails in one place instead of separate New Mail and Old Mail folders.
Just use your AOL username and password to sign in to your account. Once you sign in, all your familiar settings will be there waiting for you. For security purposes, log out of your account when you're finished (especially if you're using a shared or public computer).
If possible, use the AOL app or mail.aol.com. Since AOL owns these services, we can ensure you're always using the most secure sign-in technology when accessing your email. If you'd prefer to continue using your non-AOL email application, try removing and re-adding your account.
Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured.
Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top. • Unread - Lists your unread emails on top. • Read - Lists your read emails on top.
After the upgrade to AOL mail, you might notice the organization of your folders has changed. Any subfolders will now be listed along with your other folders. All of your folders and subfolders will now be listed in alphabetical order. Continue to create and manage folders in AOL Mail to keep your inbox organized.
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