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2. BroadVoice - Wikipedia

   en.wikipedia.org/wiki/BroadVoice

   Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.

3. Voice over IP - Wikipedia

   en.wikipedia.org/wiki/Voice_over_IP

   Voice over Internet Protocol (VoIP), [a] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the ...

4. Fuze (company) - Wikipedia

   en.wikipedia.org/wiki/Fuze_(company)

   Flex Summit 2021 was a five-day virtual event, exploring the future of flexible work. [31] On December 11, 2019, amid a layoff of approximately 25% of all staff, Brian Day was named the company's new chief executive officer. He originally joined the company in December 2016 as chief financial officer. [32] Rob Scudiere was named president and ...

5. Zoom (software) - Wikipedia

   en.wikipedia.org/wiki/Zoom_(software)

   Zoom (software) Zoom (stylized as all lowercase) is a proprietary videotelephony software program developed by Zoom Video Communications. The free plan allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan, the highest of which supports up to 1,000 concurrent ...

6. 8x8 Virtual Contact Center Enables Outreach Process ... - AOL

   www.aol.com/news/2013-05-28-8x8-virtual-contact...

   8x8 Virtual Contact Center Enables Outreach Process Partners to Quickly Power-up Federal Drinking-Water Hotline Versatile Cloud-Based Call Center Solution Facilitates Enhanced Responsiveness to ...

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...