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  2. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively.

  5. Team - Wikipedia

    en.wikipedia.org/wiki/Team

    A team at work. A team is a group of individuals (human or non-human) working together to achieve their goal.. As defined by Professor Leigh Thompson of the Kellogg School of Management, "[a] team is a group of people who are interdependent with respect to information, resources, knowledge and skills and who seek to combine their efforts to achieve a common goal".

  6. NBC - Wikipedia

    en.wikipedia.org/wiki/NBC

    The National Broadcasting Company (NBC) is an American commercial broadcast television and radio network serving as the flagship property of the NBC Entertainment division of NBCUniversal, a subsidiary of Comcast.

  7. Information security management - Wikipedia

    en.wikipedia.org/wiki/Information_security...

    Information security management (ISM) defines and manages controls that an organization needs to implement to ensure that it is sensibly protecting the confidentiality, availability, and integrity of assets from threats and vulnerabilities. The core of ISM includes information risk management, a process that involves the assessment of the risks ...

  8. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. [citation needed]

  9. Yin and yang - Wikipedia

    en.wikipedia.org/wiki/Yin_and_yang

    Yin and yang (English: / jɪn /, / jæŋ /), also yinyang[1][2] or yin-yang, [3][2] is a concept that originated in Chinese philosophy, describing an opposite but interconnected, self-perpetuating cycle. Yin and yang can be thought of as complementary and at the same time opposing forces that interact to form a dynamic system in which the whole ...