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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  3. Federal Trade Commission v. Meta Platforms, Inc. - Wikipedia

    en.wikipedia.org/wiki/Federal_Trade_Commission_v...

    Meta Platforms, Inc. (formerly Federal Trade Commission v. Facebook, Inc.) is an ongoing antitrust court case brought by the Federal Trade Commission (FTC) against Facebook parent company Meta Platforms. The lawsuit alleges that Meta has accumulated monopoly power via anti-competitive mergers, with the suit centering on the acquisitions of ...

  4. Lawsuits involving Meta Platforms - Wikipedia

    en.wikipedia.org/wiki/Lawsuits_involving_Meta...

    Meta Platforms Inc. In July 2022, a former Army vet and member of Facebook's escalation team sued Facebook. The lawsuit claimed that Facebook introduced a tool in 2019 to allow staff access to deleted Messenger data and that this data was sometimes shared with law enforcement. [128] July 2022.

  5. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

  6. AOL Live Support Plus - AOL Help

    help.aol.com/articles/live-support-plus-faqs

    AOL Live Support Plus includes our top-of-the-line support and security products that will help protect your identity and information online. Get started today! Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of ...

  7. Meta's AI spending tests Facebook's growth-first playbook - AOL

    www.aol.com/finance/metas-ai-spending-tests...

    Capital expenditures are now expected to rise as high as $40 billion for the year, up from a high of $37 billion. The check on Zuck's ambitions came as Meta shared a downbeat Q2 forecast ...

  8. Learn more info about AOL 24x7 Live Support - AOL Help

    help.aol.com/articles/aol-24x7-live-support-faqs

    AOL 24x7 Live Support covers technical issues related to your AOL service, including AOL Mail, AOL Desktop and AOL membership benefit activation. With AOL 24x7 Live Support you get access to our AOL experts anytime you need them - by phone or chat. AOL 24x7 Live Support does not require activation, once you purchased AOL 24x7 Live Support for a ...

  9. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.