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Hamburger University students take courses about restaurant operations, leadership skills, customer service, operations, and procedures. More than 5,000 students attend Hamburger University each year and over 275,000 people have graduated with a degree in "Hamburgerology." 40% of McDonald’s global leadership has attended Hamburger University.
Restaurant serving positions require on-the-job training that would be held by an upper-level server in the restaurant. The server will be trained to provide good customer service, learn food items and drinks, and maintain a neat and tidy appearance.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
ServSafe. ServSafe is a food and beverage safety training and certificate program administered by the US National Restaurant Association. The program is accredited by ANSI and a US nonprofit called the Conference for Food Protection. [1] Its goal is to prevent foodborne illnesses based on a set of guidelines to improve safety and hygiene in the ...
The National Restaurant Association is a powerful lobbying force in Washington, DC and in state capitals, where it is widely referred to as "the other NRA" to distinguish itself from National Rifle Association of America, which shares the initialism. The association advocates to suppress the minimum wage in the United States as well as opposing ...
February 27, 2024 at 3:33 PM. MediaNews Group. A heated exchange between a Boston celebrity chef and a would-be diner has sparked a debate about cancellation fees and customer service on social ...
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