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  2. Courtesy call - Wikipedia

    en.wikipedia.org/wiki/Courtesy_call

    Diplomacy. In diplomacy, a courtesy call is a formal meeting in which a diplomat or representative or a famous person of a nation pays a visit out of courtesy to a head of state or state office holder. Courtesy calls may be paid by another head of state, a prime minister, a minister (Government), or a diplomat.

  3. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    Clone phishing is a type of attack where a legitimate email with an attachment or link is copied and modified to contain malicious content. The modified email is then sent from a fake address made to look like it's from the original sender. The attack may appear to be a resend or update of the original email.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  5. 14 Email Etiquette Rules Every Professional Should Know - AOL

    www.aol.com/2015/06/30/email-etiquette-rules

    Getty By Jacquelyn Smith and Rachel Sugar The average US employee spends about a quarter of the work week combing through the hundreds of emails we all send and receive every day. But despite the ...

  6. Professional courtesy - Wikipedia

    en.wikipedia.org/wiki/Professional_courtesy

    Professional courtesy generally refers to the etiquette extended between members of the same profession. The concept of professional courtesy is believed to have originated within the ancient practice of medicine whereby physicians provided services to other physicians without charge. However, the philosophy does not necessarily involve the ...

  7. Email Etiquette: How to Handle Introductions - AOL

    www.aol.com/2014/11/06/email-etiquette-introductions

    Instead, move the email address of your friend or colleague to the Bcc field and the email of the new contact to the To field. In the text field, type something like: Thanks, Rebecca!

  8. 5 Lesser-Known Email Etiquette Rules You Might Be Breaking - AOL

    www.aol.com/2014/07/21/5-email-etiquette-rules

    Getty Images By Alison Green In the two decades since email began saturating most American workplaces, most people have come to agree on some basic etiquette rules, such as don't reply-all when ...

  9. Etiquette in Japan - Wikipedia

    en.wikipedia.org/wiki/Etiquette_in_Japan

    In this case, the etiquette is not to send them a New Year's Greeting either. Summer cards are sent as well. Shochu-mimai (暑中見舞い) cards are sent from July to August 7 and zansho-mimai (残暑見舞い) cards are sent from August 8 until the end of August. These often contain a polite inquiry about the recipient's health.