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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

4. Call centre industry in India - Wikipedia

   en.wikipedia.org/wiki/Call_centre_industry_in_India

   A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...

5. Wayfair CEO: AI is helping our human customer service agents ...

   www.aol.com/finance/wayfair-ceo-ai-helping-human...

   With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

6. Loan officer - Wikipedia

   en.wikipedia.org/wiki/Loan_officer

   Loan officer. Loan officers evaluate, authorize, or recommend approval of loan applications for people and businesses. [1] Most loan officers are employed by commercial banks, credit unions, mortgage companies, and related financial institutions. Mortgage loan officers must be licensed. [1]

7. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.