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  2. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing includes both foreign and domestic forms of outside contracting. It is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, [1] [2] i.e. in-house, [3] and sometimes involves transferring employees and assets from one firm ...

  3. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...

  4. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Service integration and management. Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various ...

  5. Desktop outsourcing - Wikipedia

    en.wikipedia.org/wiki/Desktop_outsourcing

    Desktop outsourcing is the process in which an organization contracts a third party to maintain and manage parts of its IT infrastructure. Contracts vary in depth and can range from Computer hard - and software maintenance to Desktop virtualisation , SaaS -implementations and Helpdesk operation.

  6. Accenture - Wikipedia

    en.wikipedia.org/wiki/Accenture

    Accenture plc is a US multinational [3] [4] professional services company headquartered in Dublin for tax reasons, specializing in information technology (IT) services and consulting. A Fortune Global 500 company, [5] it reported revenues of $64.1 billion in 2023. [2] Accenture's current clients include 91 of the Fortune Global 100 and more ...

  7. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

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