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  2. 175 Performance Review Phrases To Use When Talking ... - AOL

    www.aol.com/news/175-performance-review-phrases...

    Ensures the workplace is a safe, enjoyable environment using positive leadership skills. Related: 6 Things Successful People Never, Ever Do at the Start of Their Day Performance Review Examples ...

  3. Project management - Wikipedia

    en.wikipedia.org/wiki/Project_management

    In many cases, the objective of project management is also to shape or reform the client's brief to feasibly address the client's objectives. Once the client's objectives are established, they should influence all decisions made by other people involved in the project– for example, project managers, designers, contractors, and subcontractors.

  4. Requirements analysis - Wikipedia

    en.wikipedia.org/wiki/Requirements_analysis

    In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements. [2]

  5. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer Journey Maps are good storytelling conduits – they communicate to the brand the journey, along with the emotional quotient, that the customer experiences at every stage of the buyer journey. Customer journey maps take into account people's mental models (how things should behave), the flow of interactions, and possible touchpoints.

  6. Needs assessment - Wikipedia

    en.wikipedia.org/wiki/Needs_assessment

    Needs assessment. A needs assessment is a systematic process for determining and addressing needs, or "gaps", between current conditions and desired conditions or "wants". [1] Needs assessment is part of planning. It can be used to clarify problems and identify appropriate solutions. [2] Needs assessments require sufficient data. [3]

  7. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  8. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Product Reviews: reading independent reviews in main media (e.g. newspapers, magazines), written by independent experts; Online product reviews or consumer-generated testimonials: reading about the experiences of other consumers (e.g. TripAdvisor, Amazon customer reviews)

  9. Credential - Wikipedia

    en.wikipedia.org/wiki/Credential

    Credential. A credential is a piece of any document that details a qualification, competence, or authority issued to an individual by a third party with a relevant or de facto authority or assumed competence to do so. Examples of credentials include academic diplomas, academic degrees, certifications, security clearances, identification ...