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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  3. Statement of work - Wikipedia

    en.wikipedia.org/wiki/Statement_of_work

    A statement of work ( SOW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement. [1] : 426 It defines project-specific activities, deliverables and timelines for a vendor providing services to the client. The SOW typically also includes detailed requirements and ...

  4. Canned response - Wikipedia

    en.wikipedia.org/wiki/Canned_response

    Canned response. Canned responses are predetermined responses to common questions. In fields such as technical support, canned responses to frequently asked questions may be an effective solution for both the customer and the technical adviser, as they offer the possibility to provide a quick answer to common inquiries while requiring little ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Compose and send emails in AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-compose-and-contacts

    On the top of the message, click the Reply icon (reply to 1 sender), or the Reply All icon (reply to everyone on the email thread). 3. Type your response. 4. Click Send.

  7. Positive feedback - Wikipedia

    en.wikipedia.org/wiki/Positive_feedback

    Positive feedback ( exacerbating feedback, self-reinforcing feedback) is a process that occurs in a feedback loop which exacerbates the effects of a small disturbance. That is, the effects of a perturbation on a system include an increase in the magnitude of the perturbation. [1]

  8. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Rating site. A rating site (commonly known as a rate-me site) is a website designed for users to vote, rate people, content, or other things. Rating sites can range from tangible to non-tangible attributes, but most commonly, rating sites are based around physical appearances such as body parts, voice, personality, etc.

  9. User review - Wikipedia

    en.wikipedia.org/wiki/User_review

    User review. A user review is a review conducted by any person who has access to the internet and publishes their experience to a review site or social media platform following product testing or the evaluation of a service. [1] User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are ...

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