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Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
A Primary username is the name you created when you first signed up for an AOL account. In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed.
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Unlike POP3, your messages aren't downloaded to your computer or device, thus you can sync your account on multiple platforms. If you switch from POP3 to IMAP, only new messages will move from the server to your devices. Any emails previously saved on your device by a POP3 client, won't transfer.
The AOL app is honoring your desktop selection to have old mail and new mail separated. To change this view, go to your settings on a computer. Sign in to your AOL account. Click on Settings in the upper right corner. Select More Settings. Click Viewing email. Click Unified Inbox at the bottom.