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The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
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Amazon product lines include (books, DVDs, music CDs, videotapes, and software), apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal-care items, industrial and scientific supplies, kitchen items, jewelry and watches, lawn and garden items, musical instruments, sporting goods, tools ...
In January 2015, Amazon Web Services acquired Annapurna Labs, an Israel-based microelectronics company for a reported US$350–370M. [67] [68] In April 2015, Amazon.com reported AWS was profitable, with sales of $1.57 billion in the first quarter of the year and $265 million of operating income.
Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [ 3 ] Recently, the emergence of recent artificial intelligence based chatbots , such as ChatGPT , has brought increased capability and interest to the field of virtual assistant products and services.
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