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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Amid fears that artificial intelligence will take jobs away from workers in industries ranging from marketing and customer service to healthcare, AI is actually creating more opportunities for ...
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
Account Manager. Median pay: $43.57 per hour If you have customer service, sales and relationship-building skills, this could be a lucrative side gig to pursue. Account manager responsibilities ...
Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...
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