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2. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

3. Standard Media - Wikipedia

   en.wikipedia.org/wiki/Standard_Media

   Standard Media Group LLC. Standard Media Group is an American broadcast and digital media company based in Nashville, Tennessee. Standard Media was founded in 2018 by Deborah A. McDermott, who serves as the company's CEO. Previously, McDermott was the chief operating officer of Media General and CEO-president of Young Broadcasting.

4. Hearst Communications - Wikipedia

   en.wikipedia.org/wiki/Hearst_Communications

   Hearst Communications. Hearst Communications, Inc. (often referred to simply as Hearst and formerly known as Hearst Corporation) is an American multinational mass media and business information conglomerate based in Hearst Tower in Midtown Manhattan in New York City. [3] Hearst owns newspapers, magazines, television channels, and television ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

6. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

7. The Standard (Kenya) - Wikipedia

   en.wikipedia.org/wiki/The_Standard_(Kenya)

   Website. standardmedia.co.ke. The Standard is one of the largest newspapers in Kenya with a 48% market share. It is the oldest newspaper in the country and is owned by The Standard Group, which also runs the Kenya Television Network (KTN), Radio Maisha, The Nairobian (a weekly tabloid), KTN News and Standard Digital which is its online platform.