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AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts. The characters can't be read by a computer and must be entered manually, ensuring only a real person can pass the test.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Click Settings | More Settings . 2. Click Viewing email tab. 3. Scroll down, until you see Show images in messages. • Choose Always, except spam folder to enable images. • Choose Ask before showing external images to block images. Learn how to enable or block images while using AOL Mail.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
To find your spam folder in: Yahoo Mail: Click 'more' beneath your 'sent email' folder. AOL Mail: Scroll down right beneath 'IMs' and above 'trash.'. Gmail: Scroll way down past 'all mail' and ...
How to compose a new message. Click "New message" at the top of the folder list. Start typing the name of the addressee in the "To" field. Outlook will display a dropdown menu of complete email ...
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.