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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company employs more than 100,000 people and hires WFH ...
Facebook Messenger is an instant messaging service and software application. It began as Facebook Chat in 2008, was revamped in 2010 and eventually became a standalone mobile app in August 2011, while remaining part of the user page on browsers.
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an ... Read more. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
While instant messaging and chat clients existed at the time, SixDegrees was unique as it was the first online service designed for real people to connect using their actual names. It boasted features like profiles, friends lists, and school affiliations, making it "the very first social networking site" according to CBS News.