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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
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Amazon continues to refine and add services to AWS, adding such services as Scalable DNS service (Amazon Route 53), payment handling, and AWS specific APIs for its Mechanical Turk service. In August 2012, Amazon announced Amazon Glacier , a low-cost online file storage web service that provides reliable data archiving, storage, and backup.
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The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New ...
[176] [177] A common theme of these letters is Bezos's desire to instill customer-centricity (in his words, "customer obsession") at all levels of Amazon, notably by making all senior executives field customer support queries for a short time at Amazon call centers. He also read many emails addressed by customers to his public email address. [178]
Phone and internet service provider Bouygues Telecom has also announced the unavailability of its customer service as a result of the outage. [228] The operations of the 2024 Summer Olympics , scheduled to start the following week in Paris , France, were also affected.