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Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to turn off 2-step verification and receive a verification code to sign into your AOL account. You can use phone verification or authenticator app verification to add an extra security step.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
Google Authenticator is a software app that generates one-time passwords for multi-factor authentication. It uses a shared secret key provided by the service provider and a time-based or counter-based algorithm to calculate the password.
Google Voice is a service that provides a U.S. phone number to Google Account customers in the U.S. and some other countries. It offers call forwarding, voicemail, text messaging, and low-cost or free calls to domestic and international destinations.
AOL Mail offers features like news, weather, security and spam-blocking for free. You can sign up for an AOL account and access your email on the go with an app or on the web.
A table of general and technical information for various webmail providers who offer a web interface in English. The web page does not include web hosting or telecommunication providers who may offer mailboxes exclusively to their customers.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.