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2. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity

3. Email Support-AOL Help

   help.aol.com/email-support

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

4. Recover a forgotten username - AOL Help

   help.aol.com/articles/recover-a-forgotten-username

   Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided. 5. Enter your verification code. 6. Click Continue. 7. Choose the account you'd like to sign in to.

5. Locate and manage Netscape.com emails, contacts, and folders ...

   help.aol.com/articles/Locate-and-manage-Netscape...

   After the upgrade to AOL mail, you might notice the organization of your folders has changed. Any subfolders will now be listed along with your other folders. All of your folders and subfolders will now be listed in alphabetical order. Continue to create and manage folders in AOL Mail to keep your inbox organized.

6. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.

7. AOL Mail Help - AOL Help

   help.aol.com/products/new-aol-mail

   You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.