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  2. General Schedule (US civil service pay scale) - Wikipedia

    en.wikipedia.org/wiki/General_Schedule_(US_civil...

    General Schedule (US civil service pay scale) The General Schedule ( GS) is the predominant pay scale within the United States civil service. The GS includes the majority of white collar personnel (professional, technical, administrative, and clerical) positions. As of September 2004, 71 percent of federal civilian employees were paid under the GS.

  3. Senior Executive Service (United States) - Wikipedia

    en.wikipedia.org/wiki/Senior_Executive_Service...

    The Senior Executive Service ( SES) [1] is a position classification in the United States federal civil service equivalent to general officer or flag officer rank in the U.S. Armed Forces.

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Uniformed services pay grades of the United States - Wikipedia

    en.wikipedia.org/wiki/Uniformed_services_pay...

    Pay grades [1] are used by the eight uniformed services of the United States [2] ( Army, Marine Corps, Navy, Air Force, Space Force, Coast Guard, Public Health Service Commissioned Corps, and NOAA Commissioned Officer Corps) to determine wages and benefits based on the corresponding military rank of a member of the services. While different ranks may be used among the eight uniformed services ...

  6. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if you have questions about your account.

  7. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    The SERVQUAL questionnaire has been described as "the most popular standardized questionnaire to measure service quality." [10] It is widely used by service firms, most often in conjunction with other measures of service quality and customer satisfaction.

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