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  2. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...

  5. Computer booking system - Wikipedia

    en.wikipedia.org/wiki/Computer_booking_system

    Computer booking system. A computer booking system is a system whereby publicly accessible computers can be reserved for a period of time. These systems are commonly used in facilities such as public libraries to ensure equitable use of limited numbers of computers. Bookings may be done over the internet or within the library itself using a ...

  6. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    History Preserved mainframe computer unit of the MARS-1 at the JR East Railway Museum in Saitama, September 2015. MARS-1. The MARS-1 train ticket reservation system was designed and planned in the 1950s by the Japanese National Railways' R&D Institute, now the Railway Technical Research Institute, with the system eventually being produced by Hitachi in 1958.

  7. AGDLP - Wikipedia

    en.wikipedia.org/wiki/AGDLP

    AGDLP (an abbreviation of "account, global, domain local, permission") briefly summarizes Microsoft's recommendations for implementing role-based access controls (RBAC) using nested groups in a native-mode Active Directory (AD) domain: User and computer accounts are members of global groups that represent business roles, which are members of domain local groups that describe resource ...

  8. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    Customer Service System. The Customer Service System ( CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling ...

  9. Template:Ticket confirmation/doc - Wikipedia

    en.wikipedia.org/wiki/Template:Ticket...

    This template is used to confirm that a copyright owner has granted permission for their work to be used on Wikipedia under a free license. It should be added to the top section of the article's Talk page. Template parameters This template prefers inline formatting of parameters. Parameter Description Type Status Removed removed Set to 1 if the released text has been removed from the article ...

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