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2. Caller ID spoofing - Wikipedia

   en.wikipedia.org/wiki/Caller_ID_spoofing

   Caller ID spoofing. Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.

3. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

4. Telephone number - Wikipedia

   en.wikipedia.org/wiki/Telephone_number

   A telephone number serves as an address for switching telephone calls using a system of destination code routing. [1] Telephone numbers are entered or dialed by a calling party on the originating telephone set, which transmits the sequence of digits in the process of signaling to a telephone exchange.

5. 411 (telephone number) - Wikipedia

   en.wikipedia.org/wiki/411_(telephone_number)

   411 (telephone number) 411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance".

6. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password. AOL will NEVER ask for your password and would not ask you to ...

7. Contact AOL customer support - AOL Help

   help.aol.com/articles/account-management...

   In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.