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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
To get a listing in a remote or non-local area code, directory assistance is available at 1- area code -555-1212. In some cases, a 411 call from a landline will yield local, national, and sometimes international listings. Most telephone companies permit up to two listings per 411 calls.
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
As phone lines became more popular—between 1942 and 1962, the number of phones in the U.S. grew 230% to 76 million—telephone companies realized they would run out of phone numbers.
Telephone directory. A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a ...
555 (telephone number) The telephone number prefix 555 is a central office code in the North American Numbering Plan, used as the leading part of a group of 10,000 telephone numbers, 555-XXXX, in each numbering plan area (NPA) (area code). It has traditionally been used only for the provision of directory assistance, when dialing NPA-555-1212.
NPA-911 is forbidden as 9-1-1 is an emergency telephone number. (This is less restrictive than the rules prohibiting all three-digit N-1-1 codes as exchanges in all geographic area codes.) NPA-555 is reserved in every toll-free area code (except 800) for future information or directory assistance applications; Operation
411 — local telephone directory service; some telephone companies provide national directory assistance. 511 — traffic, road, and tourist information; 611 — telephone line repair service (formerly 4104), wireless operator customer service (formerly 811) 711 — relay service for customers with hearing or speech disabilities
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