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Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Centralised Public Grievance Redress and Monitoring System. Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by the Indian central government through addressing the grievances of general public. It was created in June 2007 by the Department of Administrative Reforms & Public Grievances.
persmin .nic .in. The Ministry of Personnel, Public Grievances and Pensions is a ministry of the Government of India in personnel matters specially issues concerning recruitment, training, career development, staff welfare as well as the post-retirement dispensation. The ministry is also concerned with the process of responsive people-oriented ...
v. t. e. The Central Bureau of Investigation ( CBI) is the domestic crime investigating agency of India. [4] [5] It operates under the jurisdiction of the Ministry of Personnel, Public Grievances and Pensions. Originally set up to investigate bribery and governmental corruption, in 1965 it received expanded jurisdiction to investigate breaches ...
The Ministry of Civil Aviation ( Hindi: नागर विमानन मंत्रालय, naagar vimaanan mantraalay) in India is the nodal ministry responsible for the formulation of national policies and programmes for the development and regulation of civil aviation. It devises and implements schemes for the orderly growth and ...
Salary. ₹225,000 (US$2,800) monthly. Website. dopt .gov .in. The Personnel Secretary, popularly called as Secretary (P), is the administrative head of the Department of Personnel and Training (DoPT) under Ministry of Personnel, Public Grievances and Pensions. This post is held by senior IAS officer of the rank of Secretary to Government of India.
Police Complaints Authority (PCA) is a body that adjudicates allegations of improper or shoddy investigations, refusal to file FIRs, custodial torture [1] and high-handedness against the police. [2] [3] But its recommendations are high authorities and recognised governmental authority upon the state government for action against errant police ...
In India, the Civil Service is the collection of civil servants of the government who constitute the permanent executive branch of the country. This includes servants in the All India Services, the Central Civil Services, and various State Civil Services, who are recruited by the Union Public Service Commission (UPSC), the Staff Selection Commission (SSC), and each state's Public Service ...