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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. AOL - Wikipedia

    en.wikipedia.org/wiki/AOL

    AOL. Yahoo! Inc. (2021–present) AOL (stylized as Aol., formerly a company known as AOL Inc. and originally known as America Online [1]) is an American web portal and online service provider based in New York City, and a brand marketed by Yahoo! Inc. The service traces its history to an online service known as PlayNET.

  5. Web Accessibility Initiative - Wikipedia

    en.wikipedia.org/wiki/Web_Accessibility_Initiative

    ATAG is a set of guidelines for developers of any kind of authoring tool for Web content: simple HTML editors, tools that export content for use on the Web (for example, word processors that can save as HTML), tools that produce multimedia, content management systems, learning management systems, social media, etc..

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently. For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently.

  7. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    Clone phishing is a type of attack where a legitimate email with an attachment or link is copied and modified to contain malicious content. The modified email is then sent from a fake address made to look like it's from the original sender. The attack may appear to be a resend or update of the original email.

  8. Internet - Wikipedia

    en.wikipedia.org/wiki/Internet

    The Internet (or internet) [a] is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) [b] to communicate between networks and devices. It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of ...

  9. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.