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If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
While signed out, you'll see info about your current device. To also see details about your account and products you've used in the past, sign in. For your security, you'll be signed out automatically after 15 minutes. Looking for AOL subscriptions and billing data? Sign in to the data download page in MyAccount and click Download.
Just use your AOL username and password to sign in to your account. Once you sign in, all your familiar settings will be there waiting for you. For security purposes, log out of your account when you're finished (especially if you're using a shared or public computer). Mouse over your account name in the upper right corner of the page and click ...
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Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.
Change your AOL password easily and securely. Follow the steps to update your account and protect your online identity.
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