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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  3. Identify legitimate AOL websites, requests, and ... - AOL Help

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified ...

  5. Reasons AOL deactivates or deletes an account - AOL Help

    help.aol.com/articles/reasons-aol-deactivates-or...

    It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.

  6. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't ...

  7. How email spoofing can affect AOL Mail - AOL Help

    help.aol.com/articles/what-is-email-spoofing-and...

    How email spoofing can affect AOL Mail. Spoofing happens when someone sends emails making it look like it they were sent from your account. In reality, the emails are sent through a spoofer's non-AOL server. They show your address in the "From" field to trick people into opening them and potentially infecting their accounts and computers.

  8. Account Management: Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Canceling your paid plan and changing to the free AOL plan gives you continued access to your AOL email and allows you to sign in to other AOL websites. Sign into MyAccount. If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. If prompted, verify your account.

  9. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.