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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...
The scammer may claim that this is a unique ID used to identify the user's computer, before reading out the identifier to "verify" that they are a legitimate support company with information on the victim's computer, or claim that the CLSID listed is actually a "Computer Licence Security ID" that must be renewed.
Information science. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages and data and information processing and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system ( IT system) is generally an information system ...
One great part of paid home tech support is that the coverage goes beyond a computer or smartphone. Most contracts cover those devices in addition to printers, scanners, gaming systems, digital ...
This type of computer repair technician ranges from hobbyists and enthusiasts to those who work professionally in the field. Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware and an entire operating system. Some technicians provide on-site services, usually at an hourly ...
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