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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
The information technology ( I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023. [4] [5] [6] The domestic revenue of the IT industry is ...
At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Business process outsourcing to India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs). As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP.
Direct-to-home (DTH) operators. There are 4 pay-for-use DTH service providers and one free-to-air service provider (DD Free Dish) in India.. As of 30 September 2023, there are 64.18 million active paying DTH subscribers, in addition to the subscribers of state-owned DD Free Dish, in the country according to Telecom Regulatory Authority of India (TRAI).
Nepal is the first country to provide 3G general service in South Asia, followed by Sri Lanka, via Nepal Telecom. 3G service is available throughout the country, including Everest Base Camp. 4G LTE WIMAX service has been recently provided at minimum cost at spots in major cities including government offices, public places, malls, shopping ...