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Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
Advanced Contact Solutions, Inc. (ACS) is a business process outsourcing (BPO) company based in the Philippines. History. ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange.
Ambergis Solutions was established that year as a call center for US-based clients in the utilities, IT, travel & hospitality, telecommunications and financial services industries, and hired 5,500 employees. Immequire was a call center based in Arlington, Virginia that came to operate one of the fastest growing contact centers in the Philippines.
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
The Philippines is an archipelago that comprises 7,641 islands, [8] and with a total land area of 300,000 square kilometers (115,831 sq mi), it is the world's fifth largest island country. [2] [3] [9] The eleven largest islands contain 95% of the total land area. The largest of these islands is Luzon at about 105,000 square kilometers (40,541 ...
Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
The Philippine Heart Center is a hospital specializing in the treatment of heart ailments. It has rooms for paying patients and charity patients [3] and admits more than 14,000 patients every year, including 3,300 that undergo heart surgery. [4] It holds regular training programs for medical professionals. [5]
The Philippines' Agricultural Training Institute (Filipino: Surian ng Pasanayang Pang-agrikultura, abbreviated as ATI), is an agency of the Philippine government under the Department of Agriculture responsible for training agricultural extension workers and their clientele; conducting multi-level training programs to promote and accelerate rural development; and ensuring that research results ...