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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
AT&T. AT&T Inc. (with "AT&T" being an abbreviation for its former name, the American Telephone and Telegraph Company) is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [4] It is the world's fourth-largest telecommunications company by revenue and the largest wireless ...
Website. www .att .com. AT&T Communications is a division of AT&T that focuses on mobile phone, broadband, fixed line telephone, home security, network security, and business services. The division houses AT&T Mobility, AT&T Internet, AT&T Phone, AT&T Long Distance, AT&T Labs, AT&T Digital Life, and AT&T Cybersecurity .
The history of AT&T dates back to the invention of the telephone. The Bell Telephone Company was established in 1877 by Alexander Graham Bell, who obtained the first US patent for the telephone, and his father-in-law, Gardiner Greene Hubbard. Bell and Hubbard also established American Telephone and Telegraph Company in 1885, which acquired the ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
AT&T, the nation’s largest carrier, has more than 240 million subscribers. More than 70,000 outages were reported after 8 a.m. ET, according to Downdetector , a website that detects outages.
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