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Remote Access to Call Forwarding allows incoming calls to be diverted and answered elsewhere if a subscriber cannot use their telephone normally (for instance, the number is assigned to a lost or stolen wireless handset or to a landline in need of repair service). In some cases, a business which subscribes to standard call forwarding (*72) may ...
Website. voice .google .com. Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [1] in the U.S. and Google Workspace (G Suite by October 2020 [2]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [3]
Direct inward dialing ( DID ), also called direct dial-in ( DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. [1] [2] The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the ...
An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing , for solicitation of charitable or political donations , debt collection , market research , emergency notifications, and ...
As telephone use surged in the post-WWII era, the problem of connecting the massive number of lines became an area of significant study. Bell Labs' seminal work on digital encoding of voice led to the use of 64 kbit/s as a standard for voice lines (or 56 kbit/s in some systems). In 1962, Robert Aaron of Bell introduced the T1 system, which ...
Call forwarding. Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
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