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2. Last-call return - Wikipedia

   en.wikipedia.org/wiki/Last-call_return

   Last-call return, automatic recall, or (on PBX and centrex service) camp-on, is a telecommunication feature offered by telephony service providers to subscribers to provide the subscriber with the telephone number, and sometimes the time, of the last caller. The service may also offer the facility to place a call to the calling party .

3. Call center industry in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Call_center_industry_in...

   Inbound calls include account inquiries, verification, technical support, sales and various customer services. Recruitment and training process. The recruitment process for new call center agents may include the following: Phone Screening – this stage determines the voice quality over the phone and how the applicant responds to the call;

4. Here's the Best Time to Call Customer Service - AOL

   www.aol.com/news/on-best-time-to-call-customer...

   Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

5. Rogers Wireless - Wikipedia

   en.wikipedia.org/wiki/Rogers_Wireless

   Website. rogers .com /wireless. Rogers Wireless Inc. is a Canadian wireless telephone company headquartered in Toronto, providing service nationally throughout Canada. It is a wholly owned subsidiary of Rogers Communications. [4] The company had revenues of just under $15.1 billion in 2018. [2] Rogers Wireless is the largest wireless carrier in ...

6. Callback (telecommunications) - Wikipedia

   en.wikipedia.org/wiki/Callback_(telecommunications)

   In telecommunications, a callback or call-back occurs when the originator of a call is immediately called back in a second call as a response. International calling [ edit ] A callback, in this sense is a method of making low-cost international calls via a third country, usually the United States , where call charges are considerably lower.

7. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher ( ACD ), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...