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2. Consumer Review Fairness Act - Wikipedia

   en.wikipedia.org/wiki/Consumer_Review_Fairness_Act

   Passed the Senate on November 28, 2016 (unanimous consent) Signed into law by President Barack Obama on December 14, 2016. The Consumer Review Fairness Act of 2016, signed into law by President Barack Obama on December 14, 2016, is a federal consumer protection statute banning the use of gag clauses in non-negotiable consumer form contracts.

3. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

4. Customer experience - Wikipedia

   en.wikipedia.org/wiki/Customer_experience

   Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1][2][3]

5. ConsumerAffairs - Wikipedia

   en.wikipedia.org/wiki/ConsumerAffairs

   ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

6. The Franklin Report - Wikipedia

   en.wikipedia.org/wiki/The_Franklin_Report

   The Franklin Report. The Franklin Report is an independently published guidebook that primarily rates home maintenance and renovation providers such as interior decorators, architects, and contractors. According to the New York Times, it is the first publication to review and rate Interior Designers and Decorators [1] Founded by CEO Elizabeth ...

7. Software technical review - Wikipedia

   en.wikipedia.org/wiki/Software_technical_review

   A software technical review is a form of peer review in which "a team of qualified personnel ... examines the suitability of the software product for its intended use and identifies discrepancies from specifications and standards. Technical reviews may also provide recommendations of alternatives and examination of various alternatives" (IEEE ...