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  2. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  4. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    Service-based SLA: An agreement for all customers using the services being delivered by the service provider. For example: A mobile service provider offers a routine service to all the customers and offers certain maintenance as a part of an offer with the universal charging. An email system for the entire organization.

  5. Video relay service - Wikipedia

    en.wikipedia.org/wiki/Video_Relay_Service

    The service is provided by Evantia Oy, with call centers in Örebro, Uppsala and Gotland. Customers may download a video software application from the service provider, use a web-based application or access the service using Skype and third-party SIP software.

  6. Third-party logistics - Wikipedia

    en.wikipedia.org/wiki/Third-party_logistics

    A provider of such integrated services is referenced as a third-party supply chain management provider (3PSCM), or as a supply chain management service provider (SCMSP). 3PL targets particular functions within supply management, such as warehousing, transportation, or raw material provision.

  7. Internet service provider - Wikipedia

    en.wikipedia.org/wiki/Internet_service_provider

    An [1] Internet service provider (ISP) is an organization that provides myriad services related to accessing, using, managing, or participating in the Internet.ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privately owned.

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