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Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
In order to use an inmate telephone service, inmates must register and provide a list of names and numbers for the people they intend to communicate with. [5] Call limitations vary depending on the prison's house rule, but calls are typically limited to 15 minutes each, and inmates must wait thirty minutes before being allowed to make another call. [6]
Inmates must pay $0.05 per minute for use of this computer system, and they may print messages at a cost of $0.15 per page. [1] Sending a message to someone can cost up to $0.30. [2] As a comparison, in many U.S. federal prisons, inmates wages start at $0.12 per hour. This service is also available in some state prisons, such as those in Iowa. [3]
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The prison phone industry has been criticized for charging high fees and profiting off of vulnerable inmates. [ 26 ] [ 9 ] In 2019, New York City passed a bill ensuring 21 minutes of free phone calls for all inmates in New York City jails; before the bill, the phone contract with Securus had generated $5 million in revenue for the city and $2.5 ...
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