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Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail. Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings.
Settings may be in a different location in each email client, though the Verizon server and port settings will always be the same. For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your Verizon.net AOL Mail settings, or your username or password.
Remove and re-add your account to the third-party app. If you're prompted with manual configuration, be sure to enter the correct IMAP or POP server settings. If you need specific instructions for your app, contact its manufacturer
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.
An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017. If you still haven't done so, update your connection settings now. Verizon.net customers: Learn how to update connection settings for your accounts.
Most email software and applications have an account settings menu where you'll need to update the mail server settings. When entering your account info, make sure you use your full email address, including @netscape.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Sign in to your AOL account to access your email and manage your account information.