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In intelligence and artificial intelligence, an intelligent agent (IA) is an agent that perceives its environment, takes actions autonomously in order to achieve goals, and may improve its performance with learning or acquiring knowledge.
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Liveops is an outsourcing and contact center company based in Scottsdale, Arizona.It was formed by the merger of Silicon Valley startup CallCast, founded in 2001 by Wendell Brown and Bill Trenchard, [1] and competing startup Liveops, founded in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida.
Windows Live Agents within Windows Live Messenger. Windows Live Agents are chatterbot agents for Windows Live Messenger that is part of Microsoft's Windows Live services. They provide users the ability to interact with the agents through Windows Live Messenger to get more information about specific topics.
Live help is offered via a public Internet Relay Chat (IRC) channel. This channel is not private or one-on-one. Multiple users might be receiving help at the same time, and you will all be able to see everybody's messages. Messages which are intended for you will often start with your nickname (visible in the bottom-left corner when connected).
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In the latter case, the agent may be called a lead agent or a principal agent. The latter term is also refers to access agents, who only help in recruiting. Well-managed agent relationships can run for years and even decades; there are cases where family members, children at the time their parents were recruited, became full members of the network.