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2. Meta AI? Facebook, Instagram have new AI upgrade. Here ... - AOL

   www.aol.com/meta-ai-facebook-instagram-ai...

   Meta, parent company of Facebook and Instagram, rolled out its latest AI upgrade in a version called Llama 3. Social media users may have noticed a message at the top of their screens prompting ...

3. Meta's AI spending tests Facebook's growth-first playbook - AOL

   www.aol.com/finance/metas-ai-spending-tests...

   AI curation systems are strengthening the engagement loop of more time on Meta's platforms and the delivery of more ads. In a first for Meta, more than half of the content people see on Instagram ...

4. SoftBank Corp aims to help call centre workers by 'softening ...

   www.aol.com/news/softbank-corp-aims-help-call...

   SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI. May 17, 2024 at 12:10 AM. (This May 16 story has been refiled to amend quotes to clarify that SoftBank ...

5. (24)7.ai - Wikipedia

   en.wikipedia.org/wiki/(24)7.ai

   Headquarters. San Jose, California. Number of employees. 15,000 [1] Website. www .247 .ai. [24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.

6. Meta AI - Wikipedia

   en.wikipedia.org/wiki/Meta_AI

   v. t. e. Meta AI is an artificial intelligence laboratory owned by Meta Platforms Inc. (formerly known as Facebook, Inc.). Meta AI develops various forms of artificial intelligence, including augmented and artificial reality technologies. Meta AI is also an academic research laboratory focused on generating knowledge for the AI community.

7. Meta Platforms - Wikipedia

   en.wikipedia.org/wiki/Meta_Platforms

   In November 2020, Facebook, Inc. announced that it planned to purchase the customer-service platform and chatbot specialist startup Kustomer to promote companies to use their platform for business. It has been reported that Kustomer valued at slightly over $1 billion. The deal was closed in February 2022 after regulatory approval.

8. Adobe launches AI tool meant to let customers ‘have a ...

   www.aol.com/finance/adobe-launches-ai-tool-meant...

   Adobe CEO Shantanu Narayen told CNBC in February that the assistant will help make documents more comprehensible and accessible. “Just imagine you’ve opened a 100-page document.

9. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...