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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
A technology roadmap is a flexible planning schedule to support strategic and long-range planning, by matching short-term and long-term goals with specific technology solutions. [1][2] It is a plan that applies to a new product or process and may include using technology forecasting or technology scouting to identify suitable emerging ...
Technological change (TC) or technological development is the overall process of invention, innovation and diffusion of technology or processes. [1] [2] In essence, technological change covers the invention of technologies (including processes) and their commercialization or release as open source via research and development (producing emerging technologies), the continual improvement of ...
Technology readiness levels (TRLs) are a method for estimating the maturity of technologies during the acquisition phase of a program. TRLs enable consistent and uniform discussions of technical maturity across different types of technology. [1] TRL is determined during a technology readiness assessment (TRA) that examines program concepts ...
Software maintenance is the modification of software after delivery. [1]As per the IEEE standard glossary of software engineering terminology, software maintenance refers to the process of modifying and updating software after its initial development and deployment, to correct faults, improve performance or other attributes, add new features to meet evolving user requirements, or adapt to a ...
Technical intelligence is the product: "technical intelligence—Intelligence derived from the collection, processing, analysis, and exploitation of data and information pertaining to foreign equipment and materiel for the purposes of preventing technological surprise, assessing foreign scientific and technical capabilities, and developing ...
Polkadot just installed an important technology update, with more to come over the next couple of years. Here's why crypto investors should pay attention to these upgrades. ... For premium support ...
Technology is the application of conceptual knowledge to achieve practical goals, especially in a reproducible way. [1] The word technology can also mean the products resulting from such efforts, [2][3] including both tangible tools such as utensils or machines, and intangible ones such as software.