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Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they ...
Learn how scammers claim to offer legitimate technical support and persuade victims to pay for fake services or software. Find out the origin, distribution, operation and responses to this type of scam.
A package redirection scam, also known as an FTID scam, is a form of e-commerce fraud where a malicious actor manipulates a shipping label to trick the mail carrier into delivering the package to the wrong address. Learn about the methods, prevention and examples of this scam, and how it costs retailers billions of dollars.
Learn about the controversies and issues that Amazon.com has faced, such as anti-competitive practices, worker treatment, patent disputes, and tax deals. Find out how Amazon has responded to criticism and what impact it has had on the company and its customers.
Learn how to report abusive or offensive conduct and unsolicited bulk email (spam) on AOL. Find the phone number for live aol support and the postmaster info page for email senders.
Phishing is a scam where attackers deceive people into revealing sensitive information or installing malware. Learn about the different types of phishing, such as email, spear, voice, SMS and page hijacking, and how to recognize and prevent them.
Find out how to get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. You can also access 24/7 phone support if you are a paid member by calling 1-800-827-6364.
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...